Returns & Refunds Policy

Last Updated: September 14, 2026

At Selah Coffee Roasters, we want you to be happy with your order. Because coffee is a consumable food product, we generally cannot accept returns or exchanges due to personal taste preferences or changes of mind.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at selahcoffeeroasters@gmail.com.

Please include:

• Your order number

• A brief description of the issue

• Photos of the product and packaging, when applicable

We will review the issue and, when appropriate, offer a replacement or refund.

Coffee & Taste Preferences

Coffee flavor can vary depending on brewing method, grind size, water, equipment, and personal preference.

For food safety and quality reasons, we cannot accept returns or provide refunds solely because a coffee does not match a customer's personal taste preference.

Order Cancellations

If you need to cancel or change an order, please contact us as soon as possible at selahcoffeeroasters@gmail.com.

We will do our best to accommodate your request. However, once an order has been processed or shipped, we may not be able to cancel or modify it.

Refunds

When a refund is approved, it will be issued to the original payment method.

Please allow several business days for your bank or payment provider to process and post the refund to your account.

Original shipping charges are generally non-refundable unless the refund results from an error by Selah Coffee Roasters.

Questions or Order Issues

If something isn't right with your order, please reach out. We're happy to help.

Selah Coffee Roasters
selahcoffeeroasters@gmail.com