Shipping Policy

Last Updated: September 14, 2026

Thank you for shopping with Selah Coffee Roasters. We carefully prepare each order and aim to get your coffee to you as quickly and smoothly as possible.

Order Processing

Orders are typically processed and shipped within 2–4 business days after your order is placed.

Business days are Monday through Friday, excluding holidays. Processing times may be slightly longer during launches, holidays, promotions, or periods of high order volume.

Once your order has shipped, you will receive a shipping confirmation with tracking information.

Shipping Rates

Shipping rates are displayed at checkout before your order is completed. Any available free-shipping offers or promotions will be applied according to the terms displayed on our website or at checkout.

Delivery Times

Delivery times shown at checkout are estimates provided by the shipping carrier and begin after your order has been processed and shipped.

Carrier delays caused by weather, holidays, service disruptions, or other circumstances outside of our control may occasionally occur.

Selah Coffee Roasters cannot guarantee a specific delivery date once a package has been transferred to the shipping carrier.

Tracking Your Order

Once your order ships, tracking information will be sent to the email address provided during checkout.

Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your address carefully before submitting your order. If you notice an error, contact us as soon as possible at selahcoffeeroasters@gmail.com.

We will do our best to make changes before an order ships, but we cannot guarantee that an address can be changed once an order has entered fulfillment or has been transferred to the carrier.

Additional shipping costs resulting from an incorrect or incomplete address may be the responsibility of the customer.

Lost or Delayed Packages

If your tracking information shows that your package is delayed or appears to be lost in transit, please contact us at selahcoffeeroasters@gmail.com.

We will do our best to help you determine the status of your shipment and work with the shipping carrier when appropriate.

Packages Marked as Delivered

If tracking shows that your package has been delivered but you cannot locate it, please first check around the delivery location, with household members or neighbors, and with the shipping carrier.

If you are still unable to locate your package, contact us and we will do our best to assist you.

Damaged Orders

If your order arrives damaged, please contact us at selahcoffeeroasters@gmail.com as soon as possible.

Please include your order number and photographs of the damaged product and packaging so we can review the issue and make it right.

Domestic Shipping

We currently ship to eligible addresses within the United States.

Questions

If you have any questions about shipping or an existing order, please contact us:

Selah Coffee Roasters
selahcoffeeroasters@gmail.com